Dr. Solange Charas
Let’s do a little experiment. Think about a time when you were on a successful team. What’s the first thing you remember? Most likely, you thought about how you felt — the positive experience you had when you were on this “great team.” When describing experiences on a great team, the majority of people describe a general sense of well-being, passion, optimism, camaraderie, high energy and wanting to go to work! If success in business is a function of the relationships you make, nothing can be more powerful in sustaining relationships that having a great team experience. This also extends to your customers – they want to feel connected to you, and do so when they’re interacting with a high performing team. The Glass Company delves deeper into the magic of high performing teams.