Dr. Solange Charas

Let’s do a little experiment.  Think about a time when you were on a successful team. What’s the first thing you remember?  Most likely, you thought about how you felt — the positive experience you had when you were on this “great team.”  When describing experiences on a great team, the majority of people describe a general sense of well-being, passion, optimism, camaraderie, high energy and wanting to go to work!   If success in business is a function of the relationships you make, nothing can be more powerful in sustaining relationships that having a great team experience.  This also extends to your customers – they want to feel connected to you, and do so when they’re interacting with a high performing team.  The Glass Company delves deeper into the magic of high performing teams.

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31Jul 2015

Professor Bill Leamon – Mansfield Frazier has a passion for helping his neighbors in Hough, including the developmentally disabled, homeless, and formerly incarcerated, to overcome their barriers to employment by putting them to work in his urban vineyard growing the grapes that will eventually be made into his award-winning wine (The Great Geauga County Fair, […]

01Jul 2015

Dr. Solange Charas Espousing that team transparency is “motherhood and apple pie” is fine, however it is important to understand how high-TQ and transparent teams generate positive economic outcomes.  The underlying economic theory is Information Asymmetry Theory (IAT) brought to the public eye by Nobel prize-winning Professor Joseph Stiglitz.  IAT states that when one party […]

24Jun 2015

Dr. Solange Charos A famous Japanese researcher discovered the process of knowledge creation and proved that the ability of organizations to create new knowledge disseminate it throughout the organization and embody it in product, services and systems is a company’s real competitive advantage.  He claimed that companies that only focus on better costs of capital, […]

23Jun 2015

Dr. Solange Charas Traditionally, we believe that a focus on the finish line is what drives success, but new research has found that when you care about others and focus on getting along with co-workers, subordinates, bosses and your clients/customers, greater success is realized.  “Getting along” cultures rewards traits that describe transparent organizations – they […]

09Jun 2015

Dr. Solange Charas What do your teams look like at work?  If you don’t have diversity on your teams, you’re missing the boat.  Research has shown that racial diversity team members have a heightened sensitivity to integrating the needs of multiple constituents, making teams more “human.”  And, you better put at least one woman on […]

09Jun 2015

Dr. Solange Charas Recent reports from Gallup claims that 70% of employees are not engaged.  So what you ask?  You’re paying 100% salary for 30% work – that’s so what!  Given that over 75% of employees say they work on at least one team at work, making sure that teams are dynamic and effective is […]

07Jun 2015

by Professor Bill Leamon Note from Tim: Our Foundation’s Managing Director, Bill Leamon, wrote an update for our board recently about a young man he is mentoring named Chris, and I asked him to share his story for our June update. Peace.  As a young boy living in inner-city Cleveland, Chris loved learning. He says there […]

06Jun 2015

Dr. Bill Paolillo “The truth hurts.”  But does it REALLY?   In “The Glass Company” you’ll find that the answer is not only a resounding “NO!”, but that the truth actually provides a better solution – even if it is negative.   For instance, in a Transparent World a ‘difference of opinion’ is NOT a negative, but is instead considered Creative […]

06Jun 2015

Dr. Solange Charas What is the “new science” of team effectiveness all about? It’s all about the ability to measure team behaviors and convert that into something measurable so we can quantify the impact of teams on organization success.  Impossible you may think?  Absolutely not!  With 80% of US organizations reporting that they use teams […]