Dr. Solange Charos
A famous Japanese researcher discovered the process of knowledge creation and proved that the ability of organizations to create new knowledge disseminate it throughout the organization and embody it in product, services and systems is a company’s real competitive advantage. He claimed that companies that only focus on better costs of capital, manufacturing approaches, supplier relationships or human capital management processes, are going to fall short of their competitors if they’re not consistently creating new knowledge. TQ is a direct measure if your teams are creating new knowledge. Can you afford to not know how effective your company is at creating new knowledge? The Glass Company will show you how to measure your knowledge creation capabilities.