Glass Company Book

Dr. Solange Charas Espousing that team transparency is “motherhood and apple pie” is fine, however it is important to understand how high-TQ and transparent teams generate positive economic outcomes.  The underlying economic theory is Information Asymmetry Theory (IAT) brought to the public eye by Nobel prize-winning Professor Joseph Stiglitz.  IAT states that when one party […]

Dr. Solange Charos A famous Japanese researcher discovered the process of knowledge creation and proved that the ability of organizations to create new knowledge disseminate it throughout the organization and embody it in product, services and systems is a company’s real competitive advantage.  He claimed that companies that only focus on better costs of capital, […]

Dr. Solange Charas Traditionally, we believe that a focus on the finish line is what drives success, but new research has found that when you care about others and focus on getting along with co-workers, subordinates, bosses and your clients/customers, greater success is realized.  “Getting along” cultures rewards traits that describe transparent organizations – they […]

Dr. Solange Charas Let’s do a little experiment.  Think about a time when you were on a successful team. What’s the first thing you remember?  Most likely, you thought about how you felt — the positive experience you had when you were on this “great team.”  When describing experiences on a great team, the majority […]

Dr. Solange Charas What do your teams look like at work?  If you don’t have diversity on your teams, you’re missing the boat.  Research has shown that racial diversity team members have a heightened sensitivity to integrating the needs of multiple constituents, making teams more “human.”  And, you better put at least one woman on […]

Dr. Solange Charas Recent reports from Gallup claims that 70% of employees are not engaged.  So what you ask?  You’re paying 100% salary for 30% work – that’s so what!  Given that over 75% of employees say they work on at least one team at work, making sure that teams are dynamic and effective is […]

Dr. Solange Charas If you believe that knowledge creation is the source of competitive advantage, you’re right!  Especially in our information-driven economy, if your company is not creating new ideas, new ways of doing things, new solutions to old problems, you’ll be left in the dust.  Research has proven that the best way to create […]

Dr. Bill Paolillo “The truth hurts.”  But does it REALLY?   In “The Glass Company” you’ll find that the answer is not only a resounding “NO!”, but that the truth actually provides a better solution – even if it is negative.   For instance, in a Transparent World a ‘difference of opinion’ is NOT a negative, but is instead considered Creative […]

Dr. Solange Charas What is the “new science” of team effectiveness all about? It’s all about the ability to measure team behaviors and convert that into something measurable so we can quantify the impact of teams on organization success.  Impossible you may think?  Absolutely not!  With 80% of US organizations reporting that they use teams […]